In just a week Bill achieved more than I or my tenant had in eight months of wrangling with the council
Yvonne MacQuarrie
This page can be found at http://www.hbadvice.co.uk/housingassociations
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Housing Associations
Currently, Housing Benefit accounts for some £13 Billion of rental revenue for UK based associations, much of which is paid direct into your coffers. The law relating to this critically important topic is becoming more complex, and the DWP Guidance ever more frequent. As a consequence, council mistakes in its administration are becoming all the more commonplace, leading to increasing numbers of disputes, delays, lengthy interchanges involving calls and correspondence, between council and association staff.
Advocating on behalf of tenants can sometimes bring HA staff into direct conflict with those charged with administering this complex and ever changing scheme and can absorb hours of sometimes tortuous negotiations with little reward.
Our Housing Benefit Advice & Advocacy Service was set up specifically to assist HA's in their HB negotiations and exchanges with councils, and can also assist by adopting the role of your representative, questioning and, if need be, challenging decisions through correspondence, and if this fails make representation to First-tier tribunals and Local government and Public Sector Ombudsman.
Our testimonials attest to just how effective we've been achieving very significant financial backdated awards and thwarting council attempts of recovering HB Overpayments from you as landlord.