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Useful Links

• LHA Guidane Manual
• LHA Direct
• Entitlement Calculator
• Bill Irvine's evidence for SAL to the Parliamentary LHA Inquiry
• HB Guidance Manual
• HB Overpayments Guide
• HB Dicretionary Payments
• HB Circulars
• Housing Benefit Appeals - Tribunal Service
• Representation - DWP Implicit Consent Wheel
• LHA direct payment guidance

Landlords

Councils get it wrong

Over the last 10 years, the Department for Work and Pensions has increased the complexity of the housing benefit legislation significantly.

As a result, most council employees do not know the CURRENT rules, and often decisions are made incorrectly.

As a landlord, this can significantly reduce your income, and can result in them incorrectly reclaiming overpayments from you.

Did you know...

• 70% of claims are supported by special-rules to allow a fast track service;
• that it is possible to appeal a decision against you;
• that you have 13 months to appeal, even if they have already reclaimed the money back from you;
• that if you feel the recovery of an overpayment is unjust, you can appeal, and this will at least defer any council recovery action until the appeal is settled;
• that you can reduce the amount your tenant is having reclaimed from them, so that they can pay you your full rent?
• that setting up the claim correctly can add hundreds of pounds to the claim?

Services we provide

As well as providing a "no win - no fee" solution for reducing overpayments, we also provide assistance with the initial set-up of claims to ensure maximum benefits for your tenants and using the rules to get direct payments to you.